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3CX Phone System for Windows System for Windows
Page 14
Status screen
Screenshot 6 – Status Screen
1.
Extension number
2.
Soft Phone/Desktop mode
3.
In office/Out of office mode
4.
Voicemail
5.
Available/Away
The status screen on the phone summarizes important information. It shows
Your extension number and name
If you have voice mail waiting and if so, how many
Whether you are using a desk phone or using the client as a SIP phone
Whether your phone is set to ‘in the office’ or ‘out of the office’ mode
Whether your status is set to ‘Available’ or ‘Away’
Furthermore, when you make or receive a call, the number to be dialled OR the caller ID
of the caller is shown in the middle of the status screen. Just below it you will get
information messages about the progress of the call.
Extension, Line & Queue Status
3CX VOIP client has an ‘Operator panel’ which allows you to see the status of other
users. In the FREE edition, other extensions will appear as greyed out. Presence
information is only available in the commercial editions.
Screenshot 7 - Presence filter buttons
By default all extensions, lines and queues are listed, however you can filter them using
the tool bar buttons.
Screenshot 8 - Adding / Removing columns
You can expand the operator panel to more then one column using the plus and minus
buttons in the toolbar.
Screenshot 9 - Skip to remaining extensions
If you do not want to expand the columns, and not all the extensions fit, you can click on
the arrow buttons to browse the remaining extensions in the last available column.