 |
 |
 |
 |
 |
|
 |
 |
|
 |
3CX Phone System for Windows System for Windows
Page 21
Voice Mail
Introduction
If you are unavailable to take a call, 3CX Phone System can record a message from the
caller. These messages can be heard in the following ways:
You can have the voice mail message emailed to you as a WAV attachment which
can be played by Windows media player.
You can have a notification message emailed to you so that you can dial the voice
mail system and listen to the voice mail by phone.
You can retrieve the voice mail by dialling 999 (default voice mail extension)
3CX Phone System realizes the concept of a unified messaging system, in which the user
only needs to check his email inbox for email, voice and fax messages.
Retrieving voice mail by phone
To retrieve your voice mail by phone:
1.
Dial the voice mail system extension - 999. If you are outside the company, you can
dial this number from any digital receptionist menu.
2.
Enter your extension number and when prompted your pin number. Press pound #
3.
A prompt will be played with the number of read and unread messages in your voice
mailbox.
4.
Press * to play your unread messages.
5.
During playback of voice mail, you have these options:
0 - Skip to the next message
1 - Skip to the previous message.
2 - Repeat current message.
3 - Delete the current message and automatically go to the next message.
9 - To go to the Voice mail options menu
# - To hang up the call
6. Voice mail options menu
The voice mail options menu allows you to configure pin code and delete all read
messages. It can be reached by entering 9 during message playback. The following
options are valid:
4 - to delete all messages