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3CX Phone System for Windows System for Windows
Page 21
3.
Voice mail Configuration.
Enable voice mail – allows you to enable voice mail for the extension/user
Play Caller ID – the voicemail system will play the number of the caller who left the
voice message
Read out date/time of message – the voicemail system will play back the time of the
voice message to be played
PIN number – this pin number is used to protect the voice mailbox and is used by the
user to access the mailbox. The PIN number is also used as a password to logon to
3CX Call Assistant.
Email options –
You can choose the following e-mail options when a voice mail
arrives:
o
No email notification – The system will not send any emails
o
Send email notification only – This option will notify the user that there is a
new voice mail. However the e-mail will not contain the voice mail, the voice
mail will have to be retrieved via the phone.
o
Send vmail as attachment – This option will send an email and attach the
voice mail as a WAV file to the e-mail. It will still leave the voice mail in the
voice mail box just in case you wish to pick up the voice mail via the phone (by
dialling 999).
o
Send as attachment and delete from mbox – will send an email with the voice
mail attached AND delete the voice mail from the voice mailbox on the 3CX
server. This avoids the user having to delete the voice mail from 2 locations,
i.e. from the email inbox and from the 3CX voice mailbox.
Configure when calls should be sent to voice mail in the Destination Unreachable /
Forwarding section of the extension. Calls can be sent to voice mail when an extension is
busy, a call remains unanswered or when an extension is unregistered.
Screenshot 3 - Destination unreachable configuration
4.
Destination Unreachable / Call forwarding