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3CX Phone System for Windows System for Windows
Page 23
For a detailed description how to do this for popular, follow the configuration
guides listed on last page of the configuration wizard, or go to:
Testing your setup
As soon as you have created at least 2 extensions, and configured SIP software and/or
hardware phones to work with those extensions, you can test whether your setup is
working correctly. To do this:
1. Check Phone System status with the status monitor
Screenshot 4 - The Status monitor
Load up the 3CX Phone System Management console, and click on Phone System >
‘Line Status’ (This is the default page). Check that all extensions are listed and are ‘On
Hook’.
The status monitor shows the status of your extensions and any external lines. It is the
default screen when you load up the management console after having configured the
extensions. The following states are displayed:
Not registered
– The extension has been created, however the phone has not
registered itself with the system. This could be because the device is off, or because
the SIP credentials are incorrect. Another cause could be that you have a firewall
enabled on the machine running 3CX Phone System and that it is blocking
communications between the server and the phone.