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3CX Phone System for Windows System for Windows
Page 32
User ID: Virtual Extension number
Authentication ID: As specified in Authentication ID field
Password: As specified in Authentication password field
The Virtual extension number, authentication ID and authentication password must be
duplicated for each line/port that you have on your gateway.
For a detailed description how to do this for popular gateways, follow the
configuration guides listed on last page of the configuration wizard, or go to:
Generating a configuration file
For some gateways, 3CX Phone System is able to create a configuration file that can be
uploaded to the device and makes configuration automatic. In this case, the button
‘Generate configuration’ will be active. Clicking the button will generate a text based
configuration file which can then be uploaded to the device using the web based interface
of the device.
Configuring the PSTN Interface
In some cases you might need to check that the PSTN interface is configured correctly for
your country. If in doubt, check with the VOIP Gateway supplier. For example if you have
bought a device that is configured for the US but you are using it in the UK, you might
have issues such as the device not detecting a hang up by a caller. In these cases you
will have to configure the Call Progress Tones for the VOIP Gateway. For more
information about this consult the VOIP Gateway supplier and manual.