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3CX Phone System for Windows System for Windows
Page 58
Settings for direct SIP calls
3CX Phone System includes the ability to make and receive Direct SIP Calls. 3CX Phone
System can receive Direct SIP Calls (user1@mydomain.com) as well as place Direct SIP
calls to Uri’s from another domain. This feature requires setting up a DNS SIP SRV
record for your domain to receive inbound Direct SIP Calls. For information how to do
this, check this FAQ at http://www.3cx.com/support/sip-dns-configuration.html
To enable this feature, tick the ‘Allow Calls to External SIP URI’s’ box and enter the local
SIP domain you configured.
Logging Level
These settings allow you to configure the level of logging detail produced by the 3CX
Phone System logging system. It is recommended to keep this setting to “Low” during
normal day-to-day operations. The “Verbose” setting is a valuable tool when
troubleshooting issues, but generates a large amount of data, putting greater demands on
the I/O subsystem and consuming considerable storage space.
Configuring office hours
Screenshot 23 - Defining Office Hours
If the phone system knows your normal office hours, it can route a call differently
depending on whether the call is received within or outside office hours.
To configure
office hours: